MyBola

Table of Contents

1. Welcome to MyBola
2. Getting Started
3. The Home Screen
4. Keahlian — Your Membership
5. Bil — Your Bills and Payments
6. Sesi — Training Sessions
7. Kedai — The Academy Shop
8. Notis & Galeri — Announcements and Photos
9. Notifications
10. Settings
11. Frequently Asked Questions
12. Glossary — Malay ⇄ English

1. Welcome to MyBola

MyBola is the official app for your football academy. It brings everything about your (or your child's) membership into one place:

• See your membership package and when it expires
• Receive and pay bills online — securely, from your phone
• Check upcoming training sessions and attendance
• Buy merchandise and session packs from the academy shop
• Read announcements and browse academy photos

The app is available on Android, iOS, and the web. The app's interface is in Bahasa Melayu; this manual explains each screen in English, quoting the exact Malay labels you will see on screen in bold.

Who is this manual for? Academy members and parents. If you help run an academy as an owner or staff member, please refer to the separate MyBola Admin Manual.

2. Getting Started

2.1 Download and open the app

Install MyBola from the Google Play Store (Android) or App Store (iOS), or open the web version in your browser at mybola-admin.com.

2.2 Sign in

MyBola does not use passwords. The login screen greets you with Selamat Datang Ke Mybola (Welcome to MyBola). Sign in with one of the two buttons:

• Log masuk dengan Google — use your existing Google account
• Log masuk dengan Apple — use your Apple ID (iPhone/iPad)

Note: The checkbox labelled Log masuk sebagai admin (log in as admin) is for academy staff only. Leave it unticked.

2.3 First-time setup: phone number and name

The first time you sign in, the app walks you through two short steps inside a pop-up card:

1. Nombor telefon (phone number) — type your number, digits only (e.g. 0123456789), then tap Seterusnya (Next).
2. Nama pengguna (username) — type your name, then tap Daftar Akuan Mybola (Register MyBola account).

2.4 How your phone number connects you to your academy

Your phone number is the key that links your app account to your academy membership.

When the academy registered you (or your child) as a member, they recorded a phone number. When you enter that same phone number during setup, MyBola automatically finds the matching member record and connects it to your account. From then on, your bills, sessions, and membership appear in the app.

Important: Enter the exact phone number the academy has on file. If your academy does not appear in the app after signing in, this is almost always the reason — see the FAQ.

One phone number can be linked to more than one membership — for example, a parent whose number is registered for two children, or a member enrolled in two academies.

3. The Home Screen

At the bottom of the screen you will find three tabs:

This manual focuses on the Akademi tab, which is arranged as a scrollable feed of up to six sections, always in this order:

1. Kedai — the academy shop
2. Bil — your bills
3. Sesi — training sessions
4. Keahlian — your membership
5. Notis — announcements
6. Galeri — academy photos

A section only appears when it has something to show. If your academy has no products in the shop, or you have no bills, that section is hidden entirely rather than shown empty. So don't be surprised if you see fewer than six sections.

Each section is explained in the chapters that follow.

4. Keahlian — Your Membership

The Keahlian (Membership) section shows the membership card(s) registered under your phone number.

4.1 Reading your membership card

Each card shows:

• Status badge (top right) — AKTIF (active, in the accent colour) or TAMAT (expired, in red)
• Age — the member's age in years, shown with the label TAHUN (years)
• Member name — in large text
• BAKI SESI // N — your remaining prepaid session balance, shown only when you hold session credits (see Chapter 6.3)
• LUPUT // followed by the expiry date — when the current membership period ends
• Package name next to the expiry (e.g. "Junior"); if none is set it shows "Ahli" (Member)

If you have more than one membership, the cards are stacked — an expired (TAMAT) card is brought to the front so you notice it first.

4.2 Membership documents

If the academy has attached documents to your membership (for example a membership ID card or registration form), the card is tappable — a small arrow in the bottom-right corner lights up. Tap the card to view those documents. If no documents are attached, the arrow is dimmed and the card does not open.

4.3 When your membership expires

When the expiry date passes, the badge changes to TAMAT and the expiry date turns red. Renewals are handled by the academy — typically the academy issues you a renewal bill (see the next chapter), and once it is paid your membership is extended. If you have questions about renewal terms, contact your academy directly.

5. Bil — Your Bills and Payments

The Bil (Bills) section is where the academy sends you bills — monthly fees, session fees, or orders from the shop — and where you pay them.

5.1 Reading a bill

Each bill card shows the date, description, amount in RM, and a status:

Unpaid bills are brought to the front of the stack so the most urgent one is always visible first. Once a bill is paid or delivered, its card shows a cleared indicator, // SELESAI (done).

5.2 Paying a bill online — step by step

1. Tap the bill to open its details.
2. Tap Bayar Sekarang (Pay Now). The app opens a secure checkout page operated by Fiuu, a licensed Malaysian payment gateway.
3. Pay with Touch 'n Go eWallet — the checkout is set up for TNG eWallet payment.
4. Complete the payment in the Touch 'n Go flow as usual.
5. Return to MyBola. The bill status updates to DIBAYAR automatically — usually within seconds. The bill sheet closes on its own once payment is confirmed.

After a successful payment you will also receive a PDF receipt by email — sent to the email address of your Google/Apple account, with the subject "Resit Pembayaran MyBola".

5.3 If a payment fails or is interrupted

• If the payment is declined, the bill simply stays BELUM BAYAR — you can try again.
• If you close the checkout page halfway, wait a few minutes; if the bill still shows BELUM BAYAR, it is safe to try again.
• Confirmation waits up to about five minutes for the gateway to report back; after that, reopen the bill and check its status before retrying.
• If money left your account but the bill still shows BELUM BAYAR after several minutes, contact your academy — they can verify and correct it.

5.4 Paying in cash

You can also pay the academy in cash in person. The staff will record the payment, and the bill status in your app will change to DIBAYAR.

5.5 Payment reminders

If a bill remains unpaid, the academy may send you a push notification reminding you to pay. Tapping the notification takes you to the app.

6. Sesi — Training Sessions

The Sesi (Sessions) section shows the upcoming training sessions scheduled by your academy, soonest first.

6.1 Session cards

Swipe horizontally through the session cards. Each card shows the day and date, the time, the session name, and the venue (location). Where the academy has set them, a card may also show the age group, the attendance count against the maximum (e.g. "8/12"), and the session price in RM.

6.2 Session details and marking attendance

Tap a session to open its full details: date, time, location, age group, attendance count, and price where set.

Below the details, the sheet lists the member(s) linked to your phone number. You mark attendance yourself by tapping a member's name to toggle them present or absent for that session — a tick appears when marked present. This is how you register that you (or your child) attended. If the session has a maximum number of trainees and it is already full, the app will not let you add another.

6.3 Session credits

Some academies sell session packs — a prepaid bundle of training sessions (for example, "10 sessions"). When you buy a session pack from the Kedai and the payment is confirmed, the credits are added to your membership automatically and appear as BAKI SESI on your membership card. The academy manages how credits are used against your training.

7. Kedai — The Academy Shop

The Kedai (Shop) section is your academy's own store, right inside the app.

7.1 What's for sale

Academies typically sell:

• Merchandise — jerseys, kit, equipment
• Session packs — prepaid bundles of training sessions. A session-pack product shows a PEK N SESI badge (pack of N sessions). See section 6.3.

Swipe through the product cards to browse. Each card shows the product photo, name, and price.

7.2 How ordering works

Ordering and paying happen in one step — there is no separate cart or checkout later.

1. Tap a product to open it. Browse its photos, and if the product has size or type options, tap a chip to choose one. Until you pick a required option the button reads Pilih Saiz (Choose Size) and is disabled.
2. Set the quantity with the − and + buttons; the running total (JUMLAH) updates.
3. Tap Beli Sekarang (Buy Now). This creates the bill and immediately opens the Touch 'n Go eWallet checkout (via Fiuu) for it.
4. Pay. On success the sheet closes and the paid order also appears in your Bil section.
5. For physical items: once the academy hands the item to you, they mark the bill DIHANTAR (delivered).
6. For session packs: the moment your payment is confirmed, the session credits are added to your membership automatically — no waiting.

8. Notis & Galeri — Announcements and Photos

8.1 Notis (Notices)

The Notis section shows official announcements from your academy — schedule changes, holiday closures, tournament news, fee updates. Each notice card shows the title, date, and message. Check this section regularly; it is the academy's official noticeboard.

8.2 Galeri (Gallery)

The Galeri section is a photo feed curated by your academy — training photos, match days, and events. Scroll down to browse.

9. Notifications

MyBola sends push notifications to your phone so you never miss anything important. You may receive:

To receive notifications, allow notification permission when the app asks on first launch. You can manage this later in your phone's system settings.

10. Settings

Open the Setting tab for account controls.

10.1 Switching academy

If your phone number is linked to more than one academy, they are listed here. Tap an academy to switch — the Akademi tab then shows that academy's bills, sessions, and membership.

At the bottom of the sheet is a row of three actions: Padam Akaun (left), Log Keluar (middle), and Kembali (Back, right) which simply closes the sheet.

10.2 Log Keluar (Log out)

Tap Log Keluar. A confirmation asks "Adakah anda pasti mahu log keluar?" (Are you sure you want to log out?) — tap Log Keluar to confirm or Batal (Cancel) to stay. Your data is untouched — sign back in anytime with the same Google/Apple account.

10.3 Padam Akaun (Delete account)

Tap Padam Akaun to permanently delete your MyBola account.

⚠️ Warning — this cannot be undone. A confirmation appears reading "Akaun anda akan dipadam secara kekal. Tindakan ini tidak boleh dibatalkan." (Your account will be permanently deleted. This action cannot be undone.) Tap Padam to confirm or Batal to cancel. Note that the academy's own records (such as financial records it is legally required to keep) are managed by the academy and by law — see the privacy policy at mybola-admin.com for details.

11. Frequently Asked Questions

I signed in but I don't see my academy / the Akademi tab is empty. Your app account is linked to the academy by phone number. Check that the phone number you entered during setup is exactly the number your academy has on file (same digits, no country code differences). If unsure, ask your academy staff to check the number on your member record.

I'm a parent — can I see both of my children's memberships? Yes, if the academy registered both children under your phone number. Both memberships, and their bills and sessions, will appear in your app.

I paid online but the bill still shows BELUM BAYAR. Wait a few minutes — confirmation is usually instant but can take up to about five minutes. If it does not update, contact your academy with your Touch 'n Go transaction reference so they can verify.

What can I pay with? Online payment uses Touch 'n Go eWallet, through Fiuu, a licensed Malaysian payment gateway. MyBola never sees or stores your wallet or banking credentials.

I didn't get my receipt email. Check the spam/junk folder of the email account you use to sign in (your Google or Apple email). If it is not there, contact your academy.

Can I pay in cash instead? Yes. Pay the academy staff in person; they will record it and the bill will show DIBAYAR in your app.

I changed my phone number. Tell your academy so they can update your member record; your memberships will link to the new number.

How do I get help? For membership, billing, and session questions, contact your academy directly — they manage all of that. For app problems, reach MyBola via WhatsApp at +60 14-584 4947 or visit mybola-admin.com.

12. Glossary — Malay ⇄ English

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