Pemadaman Data

Kemas kini terakhir: 10 Oktober 2026

Anda boleh meminta MyBola memadam data peribadi anda bila-bila masa. Cara memadamnya bergantung pada jenis data.

Akaun anda (ibu bapa atau penjaga)

Dalam aplikasi ahli MyBola, buka tab Saya dan pilih Padam akaun. Akaun, log masuk, pautan kepada anak anda dan fail yang anda muat naik dipadam serta-merta.

Akaun admin akademi

E-mel neil@mybola-admin.com dengan tajuk "Permintaan Pemadaman Data", dari e-mel akaun MyBola anda. Kami mengesahkan penerimaan dalam 3 hari bekerja dan memadam dalam tempoh 30 hari.

Ruang kerja akademi

Pemilik akademi boleh memadam ruang kerja dalam aplikasi admin. Semua rekod ahli, bil, chat, fail dan sambungan saluran chat akademi dipadam serta-merta. Salinan sandaran luput dalam tempoh 30 hari.

Rekod anak anda di akademi

Rekod ahli, bil dan kehadiran dipegang oleh akademi. Memadam akaun anda tidak memadam rekod ini. Untuk memadamnya, minta akademi anda. Jika akademi tidak menjawab, e-mel kami dan kami akan membantu.

Apa yang mungkin disimpan

Rekod kewangan, seperti bil yang telah dibayar, selagi undang-undang mewajibkan akademi menyimpannya.
Salinan sandaran pangkalan data dan log pelayan, sehingga ia luput dalam tempoh 30 hari.
Rekod yang disimpan oleh Stripe, Meta atau Telegram di bawah dasar mereka sendiri.

Soalan

E-mel neil@mybola-admin.com. Lihat juga Dasar Privasi kami.

Data Deletion

Last updated: 10 October 2026

You can ask MyBola to delete your personal data at any time. How you delete it depends on the type of data.

Your account (parent or guardian)

In the MyBola member app, open the Me tab (Saya) and choose Delete account. Your account, sign-in, links to your children and the files you uploaded are deleted at once.

Academy admin accounts

Email neil@mybola-admin.com with the subject "Data Deletion Request", from your MyBola account email. We confirm receipt within 3 business days and delete within 30 days.

An academy workspace

An academy owner can delete the workspace in the admin app. All the academy's member records, bills, chats, files and chat channel connections are deleted at once. Backups expire within 30 days.

Your child's record at an academy

Member, bill and attendance records are held by the academy. Deleting your account does not delete them. To delete them, ask your academy. If the academy does not answer, email us and we will help.

What may be kept

Financial records, such as paid bills, for as long as the law requires the academy to keep them.
Database backups and server logs, until they expire within 30 days.
Records that Stripe, Meta or Telegram keep under their own policies.

Questions

Email neil@mybola-admin.com. See also our Privacy Policy.